Let me share the harsh truth: the majority of HVAC failures happen because someone missed a step. Did not calculate the load accurately. Used incorrect equipment. Misjudged the insulation needs. We have fixed countless of these failures. And each time, we file away another lesson. Like in 2017, when we began adding smart thermostats to every system. Why? Because Sarah, our lead tech, got sick of watching homeowners lose money on bad temperature settings. Now clients save $500+ yearly.
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